Business Unit CIO
First National Bank South Africa
With a career spanning 20 years in ICT across sales, marketing, and service, Caryn Bell is a proven strategist and change maker focused on customer value. As a seasoned ITIL expert trained in Agile, DevOps, and Lean principles, Caryn applies a blended approach to achieving operational excellence in IT to achieve better customer and business outcomes.

Caryn oversees strategy and development of service delivery management, ITSM, IT Operations, service desk operations and is keen to building and mentoring high performance teams that become fanatical change agents and the best version of themselves.

She holds a Diploma in Marketing as well as a Bachelor’s Degree in Business Administration and is currently doing a post graduate diploma in digital transformation journeys to platform.

Caryn Bell