ScienceLogic: Enabling a fundamental change to Datacom’s IT Services business
Tuesday, October 11, 2022, 11:30 AM - 12:15 PM

With an intense focus on providing exceptional experiences for customers and employees, Datacom, Australia and New Zealand’s top home-grown IT managed services company, differentiates itself by focusing on local resources and providing personalized services to their customers. Core to their mission is maintaining a lean operational and organizational model while still delivering consistent yet personalized services for their customers. Find out how ScienceLogic SL1 helps them realize a fundamental change to their IT Managed Services business, by helping to standardize their managed services offering and maximize the efficiency of their employees. 

In this session you will learn: 

  • The importance of Change Management for a successful implementation 
  • How we established a product management function for AIOps 
  • How Datacom becomes an intelligence-led organization