Agenda 

Our expanded agenda will include industry keynotes, customer success stories, and technical trainings catered to both seasoned pros and new ScienceLogic users. With topics ranging from AIOps and infrastructure monitoring to business services and integrations to multi-cloud, there will be something for every interest area.   

All sessions will be live streamed to the virtual audience.  All live sessions will also be available on-demand in the virtual platform on Thursday, October 13.  

Agenda subject to change and updated frequently. All times are listed in Eastern Time Zone. 

12:00 PM - 7:00 PM
Registration
 
5:00 PM - 7:00 PM
Welcome Reception and Logicians Corner Preview
 
7:00 AM - 6:00 PM
Registration
 
8:00 AM - 9:00 AM
Women In Technology Breakfast 
Leonie Adams - ScienceLogic
Alexa Landry - Sciencelogic
Wendy Wooley - ScienceLogic
8:00 AM - 4:30 PM
Logicians Corner
 
9:00 AM - 9:10 AM
ScienceLogic Welcome
Leslie Minnix-Wolfe - ScienceLogic
9:10 AM - 9:40 AM
ScienceLogic Co-Founder & CEO Opening Keynote Address
Dave Link - ScienceLogic
9:40 AM - 10:30 AM
The ScienceLogic Roadmap for Your AIOps Journey
Michael Nappi - ScienceLogic
10:30 AM - 11:00 AM
Break
 
11:00 AM - 11:30 AM
Cisco Managed Services: Simplifying IT Operations for the Most Complex IT Infrastructures in the World
Christie Montgomery - Cisco
11:30 AM - 12:15 PM
Monitoring in the Age of Continuous Transformation
Jared Hensle - ScienceLogic
Anand More - ScienceLogic
ScienceLogic: Enabling a fundamental change to Datacom’s IT Services business
Alex Coates - Datacom
Justin Gray - Datacom
SL1 + Restorepoint: Managing Network Change to Achieve Highly Resilient Business Services
Michael Bell - ScienceLogic
Patrick Hubbard - ScienceLogic
12:00 PM - 1:30 PM
Innovators Awards Lunch
 
1:45 PM - 2:30 PM
Love’s: Nationwide retailer modernizes monitoring to provide exceptional customer experiences
Casey Bookout - Love's Travel Stops & Country Stores
Don’t Be The Last to Know When IT Hits the Fan–Communicate Across Teams With Ease
Apurva Birala - ScienceLogic
Ann Swenson - ScienceLogic
When Something Breaks – How Do You Assess Service Impact And Isolate Root Cause? 
Bryan Harding - ScienceLogic
Priyanka Kharat - ScienceLogic
2:30 PM - 3:15 PM
Free Your Team to Innovate: How Cisco Managed Services Liberates Human Engineers with Virtual Engineer
Khurram Seraj - Cisco
3:15 PM - 3:45 PM
Break
 
3:45 PM - 4:30 PM
Automated Root Cause Analysis
 
4:30 PM - 5:00 PM
How First National Bank South Africa Leads a Digital Transformation Race—Putting Customers First in Hyper-Competitive FinTech Industry 
Caryn Bell - First National Bank South Africa
6:00 PM - 9:00 PM
Customer Networking Reception
 
7:00 AM - 2:00 PM
Registration
 
8:00 AM - 9:00 AM
Breakfast
 
8:00 AM - 4:00 PM
Logicians Corner
 
9:00 AM - 9:45 AM
3 Tech Trends Shaping the IT Landscape
Jerome Oglesby - Deloitte
9:45 AM - 10:15 AM
Reengineer Your Service Methodology to Exceed Client Expectations in the “New Normal”
Stephen Moss - Insight Direct
10:15 AM - 11:00 AM
Break
 
11:00 AM - 11:30 AM
The pandemic raised the bar! Exceeding customer/employee connectivity expectations – a Single Digits transformational story 
Chris Shupe - Single Digits
11:30 AM - 12:00 PM
Building a Business Case for AIOps
Douglas James (DJ) - NetDesign
Mike Rothgery - Capgemini
Christie Montgomery - Cisco
12:00 PM - 1:30 PM
Lunch
 
1:30 PM - 2:15 PM
Instilling MaaD: Monitoring as a Discipline 
Gustav van Vuuren - AppCentrix
Public Sector Industry Panel: Driving successful outcomes through IT modernization and digital transformation
Mike Cervasio - World Wide Technology
Gary Slebrch - GDIT
Throw out the Manual – Automate ITSM workflows to save time and digitally transform
Apurva Birala - ScienceLogic
Eric Hian-Cheong - ScienceLogic
2:15 PM - 3:00 PM
Turbo-Charge Onboarding of Your Customers and Devices with SL1 PowerFlow 
Douglas James (DJ) - NetDesign
Nicolai Kildal - NetDesign
Connect Your IT Ecosystem with Data-Driven Automated Workflows  
Robert Gruener - Telstra Purple
Erik Rudin - ScienceLogic
How AI/ML is used in SL1, And How Does It Help You?
Josh Borders - ScienceLogic
3:00 PM - 3:30 PM
Break
 
3:30 PM - 4:15 PM
Never a Down Moment: How Glide is delivering high-performing internet access to thousands of Gen-Z students 
Helen May - ScienceLogic
Ian Vickery - Glide Student and Residential
Observability and AIOps
Bill Rachilla - ScienceLogic
Erik Rudin - ScienceLogic
TAD.monitor: Moving (Workplace) User Experience to the Forefront of Design
Rob Badenoch - TAD
Elliot Levinson - TAD
4:15 PM - 5:00 PM
Top 10 Features and Fixes of the SL1 Core Platform
John Proctor - ScienceLogic
Getting Started With SL1: A Sneak Peek at New User Experiences
Eric DeRose - ScienceLogic
Shep Mckee - ScienceLogic
Frustrate the Hackers! 5 Ways to Secure Your SL1 Deployment
Tim Belcher - ScienceLogic
Bob Taylor - ScienceLogic