How Southwest Airlines Is Responding to the Pandemic with SL1
The pandemic has disrupted life as we know it, and the impact on the airline industry has forced them to transform their business at an unprecedented rate. During this session Derek Whisenhunt will discuss how Southwest Airlines is responding to new operational challenges, rethinking their enterprise monitoring strategy to respond to the new normal, and building a modern architectural framework around SL1.
The U.S. Department of Veterans Affairs' Journey to AIOps
How do you accelerate the rollout of digital services provided by the U.S. Department of Veterans Affairs (VA)—in the midst of a pandemic? By embracing advances in cloud technologies and the latest AIOps solutions, the VA is transforming their operational model to deliver services to Veterans with the speed, agility, and quality they deserve. Join this session to hear Dave Catanoso describe the journey the VA is on and the role IT Operations plays in support of the nation’s Veterans.
Chellanamasivayam Murugiah “Shiva M”, Executive VP & Head of Global Infrastructure Services,
Capgemini: Embarking on a Global NOC Transformation with AIOps
Learn about Capgemini’s journey to transform their global IT NOC from reactive to proactive to predictive operations. A multi-year journey begins with a strong foundational architecture built with modern toolsets that bring service visibility across the entire IT estate, enable automated ticketing and workflows, and drive predictive insights powered by machine learning.
National Institute of Health (NIH) and AmeriCorps: Case Studies of Responding to the Unexpected
General Dynamics IT (GDIT), a commercial and government systems integrator, leads a conversation with two leading government agencies in how IT Operations has responded to the unexpected impact of a global pandemic and national security threats.
In this session, you will:
- Learn how ITOps is driving change in response to the most pressing issues of our time
- Understand the key services provided by GDIT ATLAS (powered by SL1)
- Hear how NIH and AmeriCorps have responded to these issues
- Witness customer outcomes achieved with GDIT ATLAS