Frequently Asked Questions

Updated: April 23, 2020

Yes, Symposium 2020 Virtual sessions and additional resources within the platform are availalbe to view on-demand. Registered attendees can log-in to the virtual platform to access on-demand content for up to one year after the event. 

Yes, even if you did not attend Symposium 2020 Virtual over the live days (April 21 & 22), as long as you are registered you can still access the on-demand content. Log-in here to access the on-demand content.

We will be working over the next few weeks to move Symposium 2020 Virtual presentations and session recordings to the ScienceLogic Community Portal for all to access. Please visit the ScienceLogic Community Portal for updates. If you have questions regarding the Community Portal or trouble accessing it, please contact for assistance. 

Visit the Agenda Page for a full Symposium session listing. 

Attendees who are registered for Symposium 2020 Virtual will receive a log-in link and a confirmation of credentials in the Know Before You Log-In email and upcoming event reminders. The log-in link is also accessible here. 

Please note that you must be registered for Symposium 2020 Virtual to access the platform via the log-in link. If you did not register or if you have trouble accessing the platform please email

Now that Symposium 2020 Virtual has taken place live, registered attendees can access the platform to view on-demand sessions and resources for up to one year. Log-in at any time to view content. 

Before you log-in, use the information below to test your system and ensure that you are not expecting any technical issues. A computer with an internet connection and speakers/headphones is all you need to participate.

System Check
Make sure that you computer is ready for the event.

Computer Tips
Find useful tips to prepare your computer for the event. 

For technical assistance, please contact

For ScienceLogic questions or assistance, please contact

In order to ensure all registered attendees had access to the virtual platform, Symposium 2020 Virtual registration closed on Friday April 17th. 

 Save the date! Make plans to join us for Symposium 2021 at the JW Marriott Washington DC, May 10-13, 2021. 

Please contact the Symposium Planning Team at