Frequently Asked Questions

Updated: March 13, 2020

With the health and well-being of the ScienceLogic Community top of mind, ScienceLogic has decided to present Symposium 2020 as a complimentary virtual event due to the growing concern around COVID-19. Symposium 2020 Virtual will deliver the same inspiring content already in the works – including major product roadmap announcements, keynotes, breakout sessions, and access to Logicians Corner experts. 

While we are disappointed that we will not unite in-person with our community this year, we are excited to continue using technology to bring our community together for a shared experience and look forward to hosting you at Symposium 2020 Virtual. As planning progresses for our virtual event, we will continue to update the Symposium 2020 website and send email updates and announcements.  

Symposium 2020 Virtual will take place April 21-22, the same week as originally planned for Symposium 2020.  As we evolve our plan for the new virtual event in the next few weeks, we will share additional details and keep the community updated with event announcements and instructions.  
Symposium 2020 Virtual will be offered to the ScienceLogic Community at no charge.

Symposium 2020 Virtual is complimentary for ScienceLogic customers, partners, and invited guests. Expert, new, and future ScienceLogic practitioners are encouraged to attend. 

Please note that ScienceLogic reserves the right to restrict access and/or cancel registrations for uninvited guests. If you have questions regarding your eligibility to participate, please contact us at symposium@sciencelogic.com.  

All Symposium 2020 event registrations will automatically be refunded to the original form of payment provided at registration. A cancellation email will be emailed to you when we have completed this refund. Please note that refunds may take 5 to 7 business days to post to your credit card statement. If you have purchased your registration via check or wire transfer, we will be in touch to verify your refund options.

If you have already registered for Symposium 2020 you will be automatically registered for the virtual event. As a registered attendee you will continue to receive event updates and additional details on how to join and access the virtual content.  
You can register here to attend Symposium 2020 Virtual. As a registered attendee you will continue to receive event updates and additional details on how to join and access the virtual content. 
Hotel reservations made within the Symposium 2020 room block at the JW Marriott Washington DC will be canceled automatically through the hotel. If you booked a hotel room outside of the event block at the JW Marriott or booked at a nearby hotel, you are responsible for canceling your reservation. 

Please contact the Symposium Planning Team at symposium@sciencelogic.com