Bon Secours Mercy Health Employs SL1 to Extract Surgical Insights for its Unified Communications

Digital communications (voice / video / collaboration) are the lifeblood of a healthcare system—connecting front line workers, acute care, call centers, ambulatory, and administrative functions for vital patient care.  The availability and quick resolution of unplanned incidents are key to patient health and satisfaction. State-of-the-art monitoring and automation of the unified communications infrastructure is critical. Operating this system blind can have dire consequences.  Please join Luke Stackle from Bon Secours Mercy Health, as he details his surgical instrumentation with SL1 to gain complete, granular visibility, and P1-preventative care for his Cisco UC environment. 

In this session, you will learn: 

  • Challenges for Unified Communications in Healthcare IT 

  • How ScienceLogic supports the elimination of P1 patient-impacting incidents  

  • Use cases demonstrating SL1 adaptability for unique visibility needs 

  • Next Steps and Lessons learned 

Luke Stackle
Responding to the Unexpected - COVID-19 and Beyond
11:00 AM - 11:45 AM (EDT)