Capgemini: Embarking on a Global NOC Transformation with AIOps

Learn about Capgemini’s journey to transform their global IT NOC from reactive to proactive to predictive operations. A multi-year journey begins with a strong foundational architecture built with modern toolsets that bring service visibility across the entire IT estate, enable automated ticketing and workflows, and drive predictive insights powered by machine learning.  

Chellanamasivayam Murugiah "Shiva M" Nitin Sahane
Device-centric to Service-centric Management
10:00 AM - 10:30 AM (EDT)