Name
Capgemini: Embarking on a Global NOC Transformation with AIOps
Chellanamasivayam Murugiah Nitin Sahane
Description

Learn about Capgemini’s journey to transform their global IT NOC from reactive to proactive to predictive operations. A multi-year journey begins with a strong foundational architecture built with modern toolsets that bring service visibility across the entire IT estate, enable automated ticketing and workflows, and drive predictive insights powered by machine learning.  

Session Type
Keynote