Capgemini: Embarking on a Global NOC Transformation with AIOps
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Learn about Capgemini’s journey to transform their global IT NOC from reactive to proactive to predictive operations. A multi-year journey begins with a strong foundational architecture built with modern toolsets that bring service visibility across the entire IT estate, enable automated ticketing and workflows, and drive predictive insights powered by machine learning.


Device-centric to Service-centric Management
10:00 AM - 10:30 AM (EDT)