Name
Monitoring-as-a-Service: Driving ITOps to Checkered-flag Business Outcomes
Date & Time
Wednesday, April 22, 2020, 11:15 AM - 12:00 PM
Andy Barron James Hunnybourne
Description

Just like hundreds of sensors drive Formula 1 race cars to checkered-flag victories, so can hybrid IT environments fully instrumented with SL1 generate similar outcomes.   

Attend this session to learn how Enterprise ITOps teams and MSP service delivery teams can leverage contextualized data insights, analysis, and efficiency to deliver winning business outcomes on a real-time basis.  

Andy Barron will discuss how Softcat developed differentiated monitoring services, powered by SL1 and an AIOps strategy. 

In this session you will: 

  • Learn best practices for high-speed remediation in highly instrumented data-intensive IT environments 
  • Learn about the importance of contextualized data 
  • Understand how to identify your best prospects (and those to avoid) when selling Monitoring as a Service  
  • Gain insights into monitoring service tiers that support Enterprise needs 
Session Type
Breakout
Virtual Session Link